Memorandum
Date: August 4, 2026
To: The Honorable Lake County Board of Supervisors
From: Jenavive Herrington, Auditor-Controller/Clerk
Subject: Consideration of (a) Amendment No. 3 to the Professional Services Agreement between the County of Lake and Avero, LLC DBA Avero Advisors in the amount of $16,000 for ERP Implementation; and (b) Amendment No. 4 to the Professional Services Agreement between the County of Lake and Avero, LLC DBA Avero Advisors in the amount of $93,925 for ERP Implementation
Executive Summary:
In March of 2024, the Board approved an agreement between the Auditor-Controller Office (A-C Office) and Avero Advisors. During the subsequent budget hearings, the board approved appropriations of $300,000 for the Avero contract as an extraordinary request. As the Board is aware, the A-C Office is heading the Countywide Enterprise Resource Planning/Human Capital Management (ERP/HCM) update. The county's current software has not been replaced in 25 years.
We contracted with Avero Advisors to provide needs assessment, request for proposal, and implementation support. The original contract delineates these tasks in three phases. We have completed Phase 1: ERP Needs Assessment of the County and Phase 2: Request for Proposal Development Assistance and Selection Assistance. We are currently in Phase 3: Implementation Project Management Services.
Avero Advisors provided services for Phase 1 and Phase 2 for a total cost of $159,711. We came under budget on Phase 1 and Phase 2, and we used those cost savings to get started on Phase 3. While the original contract listed Phase 3 tasks such as system configuration & integration oversight, system testing oversight, and end-user training, the original contract did not provide a cost breakout for Phase 3 because Avero Advisor's costs were dependent on the ERP/HCM software chosen. Phase 3 is the longest phase, and it includes implementation, go-live, and post go-live support.
In May 2026, there were chall...
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